Employment Case Manager

Job Category: Manager
Job Type: Full Time


PURSUE YOUR PASSION, Not Just Another Job!

Veterans Village is looking for employees who want to make a difference in the lives of our veterans. They served us, now it’s our turn to serve them! And we’ve been doing this for almost 21 years!

The Employment Case Manager assists our veteran clients in developing vocational goals reflective of their skills, capabilities, and interests. The Incumbent will manage the client’s progress toward achieving job readiness and employment goals. If you are compassionate, flexible, resourceful, and dedicated in assisting our local veterans in overcoming these barriers, this is the position for you!


  • Provide comprehensive case management services
  • Conduct assessment and assistance in reaching employment goals for assigned clients
  • Work with clients to create individualized career plans, identifying and managing short and long-term employment goals.
  • Assist clients with developing effective resume writing skills Facilitate client Job Club meetings
  • Advocates on behalf of the client to assist with access to services and benefits Assess and record client progress towards set goals.
  • Complete, accurate, and timely documentation for each case, to ensure compliance with program guidelines
  • Establish eligibility and execute employment and training tasks in accordance with specific grant provisions for applicable programs.
  • Collaborate across agency programs and develop relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed.
  • Maintain follow-up on client placement as required Develop and perform outreach and recruitment activities
  • Manage Petty Cash and distribution of gift cards for use of client support services.


  • High School diploma, Associates degree in a related field, or a satisfactory equivalent of education and experience preferred
  • Strong communication skills
  • Knowledge about community resources.
  • Able to work with and relate to participants and be culturally sensitive.
  • Strong organizational skills.
  • Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems.
  • Team player
  • Able to work with a diverse population
  • Basic understanding of veterans’ benefits and issues
  • Must be able to fluently read, write and communicate in English
  • Must be able to comfortably, both mentally and physically, perform all aspects of the job description
  • Must be able to sit comfortably for long periods
  • Valid California driver’s license, current vehicle insurance
  • Must be able to pass a criminal background check and drug screen Veteran Status a Plus!

Job Benefits:

IA-VV offers competitive pay and benefits including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, and dental and vision plans.

Please Note:

  • If you were a client of IA-VV, you must have been out of all programs for a minimum of 2 years.
  • IA-Veterans Village is an equal-opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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